If you find a public charge point that’s not on our map, we’d love to know about it, but only if it’s related to a charging network that is not one of our existing live data partners. We have direct ‘live data’ feeds from most of the leading charging networks in the UK, which allows us to show live availability on around 80% of chargers and we rely on the data we are automatically sent for these networks. Therefore, we don’t act on user suggestions related to live data partners - so please don’t tell us about charge points for these networks. You can easily tell if a charging provider is a live data partner as there’ll be network availability information for the specific charge point in the app, and in the ‘Networks’ filter on the app live data partners are at the top of the list and have a logo next to their name.
To request an existing charge point is added to Zapmap please go to the app, make sure you are logged in, then go to the ‘Settings’ menu on iOS or the hamburger symbol (three horizontal lines) on Android. There, under the ‘Add a charge point’ heading you'll find an option to add a public charge point. To do so, click into ‘Add public charge point’ and follow the form’s instructions, then click ‘Submit details’.
For a full explanation and instructions please visit our 'How to request a charge point' web page. Our app does not currently accept public charge point requests outside of the UK.